- 개인에 따라 금속 알레르기 반응이 나타날 수 있으니 예민하신 분들은 구입을 권하지 않습니다.
* 지나치게 온도가 높은 곳(사우나, 온천탕, 찜질방 등)이나 반대로 온도가 낮은 곳은 피해 주시기 바랍니다. * 습도가 높은 곳(수영장, 사우나 등)은 피해 주시기 바랍니다. * 물과 습기, 마찰 등에 의해 색이 빠지거나 변색될 수 있으므로 보관에 주의해 주시기 바랍니다. * 향수 / 스프레이 또는 드라이기 사용 시 주얼리에 닿지 않게 주의해 주시기 바랍니다.
- 단순 변심, 착오 등의 교환/환불이 불가능 하므로 상품 주문 시 신중한 구매 부탁드립니다. (한번 인도된 제품은 미세한 스크래치와 변색 진행으로 추후 재판매가 어렵습니다)
We accept the following forms of payment: - Credit Card - Visa - MasterCard - American Express - Discover - PayPal
Please take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if: -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or -the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.) -you are returning shoes, bags, or any other accessories -the products are damaged due to your mishandling -your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels * Items with creases that may have been made while shipping * Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
Customer Center 070-4623-3627 Time Pm 1:00 - Pm 5:00 | Weekend,Holiday off
Corporate Name (Company Name) : A GOOD DAY CEO (Name) : Kim dongkyuBusiness Registration No.: [422-78-00252]E-commerce Permit 2019-부산연제-0144호 Phone : 070-4623-3627Fax : Address : 47575 부산광역시 연제구 과정로 74 (연산동) 선경아파트 Personal Information Manager: 강민수(firstname.lastname@example.org)